How do returns and refunds work?

All custom stickers are made to order, so we can't accept returns if there's nothing wrong with them. If there's a problem with your stickers and the fault is on our side, we'll put it right.

How to report a problem

• Report it within one week of delivery.

• Email us your name, order number and photos that show the problem.

• We look at the issue and find a solution. Depending on the problem, that can be a reprint, a refund or a credit.

If you ask for a refund

All stickers in the order must be accounted for. We may ask you to send the order back or to show proof that it has been destroyed. Read how long it takes in how long a refund takes.

What we don't refund or reprint

• The wrong size was ordered

• Errors in the design

• A change of heart after the order is printed

Orders are produced in the size shown on the website, so check the final size before you order. Our sticker size guide helps, and you can get a proof before the final print.